Plus Alpha Tokyo
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ハイアット、札幌市中心部に「パーク ハイアット」ブランドの導入計画を発表!ハイアット ホテルズ コーポレーションは、国内4軒目となる「パーク ハイアット(https://lnkd.in/dTA27tTy )」ブランドのホテルを札幌市で2029年に開業予定であると発表。ハイアットでは現在、東京、京都、ニセコを含む46軒のパーク ハイアットを世界中で展開しています。弊社では世界中のハイアットグループのSNSアカウントをを一括管理をお手伝いさせていた抱いております。会社ブランドの認知度を高めたいなどのご要望がありましたら、是非お気軽にお問い合わせください。日本語、英語、中国語に対応しております。https://lnkd.in/d4HjFd9tHyatt Announces Plans to Introduce the Park Hyatt Brand in Central SapporoHyatt Hotels Corporation announced that it will open a Park Hyatt hotel (https://lnkd.in/dTA27tTy) in Sapporo in 2029, marking the fourth Park Hyatt property in Japan. Hyatt currently operates 46 Park Hyatt hotels worldwide, including locations in Tokyo, Kyoto, and Niseko.Our company assists with the comprehensive management of Hyatt Group’s social media accounts globally. If you have any requests to enhance brand recognition or other needs, please feel free to contact us. We offer support in Japanese, English, and Chinese.#PlusAlpha #プラスアルファ #socialmediamarketing #ソーシャルメディア #HyattHyatt
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X1Studio Co., Ltd
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#ホテルDX ソリューション #hotelOS で実現するゲストの利便性向上とオペレーションの最適化【動画】#X1Studio が提供する次世代ホテル向けシステム hotelOSはオペレーション業務の効率化からゲストの顧客満足度向上、#省エネ 対応まですべて解決し、"Made in Japan"の#おもてなし を提供します。hotelOSの詳細はこちらhttps://hotel-os.jp/#HotelDX Solution #hotelOS improve guest experience and optimize operations [Video]Introducing hotelOS, the next-generation hotel system "Made in Japan" by X1Studio. Our innovative platform service resolves various challenges, including improving operational tasks, enhancing guest satisfaction, and implementing #energysaving measures.Learn more about hotelOShttps://hotel-os.jp/
hotelOSで実現するゲストの利便性向上とオペレーションの効率化
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Uchi
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Dive into luxury living with the most exclusive resort properties in Japan.Find your home in MUWA Niseko, for extraordinary dreams deserve an extraordinary experience.Click the link in our bio or head over to https://uchijapan.com to learn more.------日本で最も高級なリゾート物件でラグジュアリーな生活へ飛び込みましょう。特別な夢には特別な体験がふさわしい。詳細はバイオのリンクをクリックするか、https://uchijapan.com。#UCHI #FindYourHomelnJapan #RealEstate
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tripla Co., Ltd.
3,559 followers
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[🏨 韓国と日本、ホテル業界における共通点と相違点--マーケティング、DX化、サービス]The series of articles on “Hotel Industry Transformed by Digital Transformation" in collaboration withCNETJapan andtripla Co., Ltd.Following interviews in Japan and Taiwan then we flied to 🇰🇷 Korea to conduct another interview with Best Western Premier Gangnam! Ms. Dongsun Kim and tripla, CEOKazuhisa Takahashi, discuss the similarities and differences between 🇰🇷 Korea and 🇯🇵 Japan hotel industries in terms of marketing, digital transformation, and Services. “I think one key to make repeated guests is cleanliness. Hotels often outsource their cleaning staff, but we hire and manage our own cleaning staffs, so we clean each room as if it were our own. Once the room is cleaned, I sometimes check the condition and point out any improvements, and the cleaning staff are very receptive to my suggestions. Maybe it's because we have such a sense of ownership, but sometimes the "housekeepers" are even praised for their kindness!” - Ms. Dongsun Kim, VP“Customer reviews are essential to improving service, and the hotel collects reviews from various OTA channels, TripAdvisor, Google, etc. every week. The reviews are shared among the staff and used to make improvements."Sometimes there are negative reviews, but we use them as an opportunity to stop losses. If you have a guest who has a negative image of the hotel, and they don't even write a review, they may never book again, but if you respond to the bad review in a sincere way, they may come back, and maybe even become a repeat guest."- Ms. Dongsun Kim, VP*Read the full article (日本語): https://lnkd.in/gVG8-Azr
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Leila Najafi
Luxury Travel Editor and On-Air Expert
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I sat down with Yoshiharu Hoshino the CEO of Hoshino Resorts to talk about how he got started and what makes the Hoshino brand so unique. Read the full interview here: https://lnkd.in/gPCHYS9X
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Giles Etherington
Helping purpose driven small businesses to think, look and act like big brands. | Brand Creation | Branding | Rebranding | Brand Communication
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I have just booked one night at Tawaraya Ryokan in Kyoto, for my upcoming trip to Japan. This famous historic inn is commonly regarded as the best ryokan (traditional Japanese inn)in Japan/the world.It was quite a stressful process, considering I had just booked what is likely to be one of the most relaxing evenings I will ever experience.There are hundreds of ryokan in Kyoto. Trying to decide on which one isn't easy.There are lots of 'best ryokans' articles on the web, but there wasn't a clear winner consistent across all articles.Tawaraya doesn't have a website. Tawaraya can't be booked on any booking websites (you have to email the ryokan and wait for them to get back to you).Tawaraya was more expensive than the rest on my shortlist (but in no way the most expensive).I eventually narrowed it down to two ryokan.The other one was cheaper. The other one was in a better location. The other one had a shiny website with amazing pictures and descriptions. The other one had more excellent reviews on TripAdvisor. So why did I choose Tawaraya?Well, no website, inconvenient to book and expensive (three things which would normally turn me off) were surprisingly reassuring in this instance.But the main two reasons.1. The stories. Not the stories they tell me on their website, the stories their clients have written about the place: "Over 300 years old." "Run by the same family for the past 12 generations." "The fabric on the futon was some impossibly fine cotton and the shiki-buton (mattress) was much thicker than any futon I’d ever slept on." "Perfect kaiseki cuisine." "The finest accommodation on earth."It means more when someone else talks about it.2. The experience: "Sleep like a shōgun-era samurai at Kyoto's finest ryokan." "It is likely to be one of the true highlights of your trip and the memory of a lifetime." "I have NEVER experienced hospitality at this level.' "The moment you set foot inside, you're immersed in their world, a world where tradition infuses every corner of its design and hospitality." Get these two things right. Give people an experience that they want to gush about, and people will pay handsomely to experience it! The main reason behind my stress was that I didn't want to get this wrong. I wanted this experience to be one of the lasting memories of my life. I was going to have a great night, whichever ryokan out of the final two I chose. It could have been cheaper. It could have been in a better location. It could have been easier to book. But having the perfect experience, was the deciding factor. An emotional deciding factor, not a rational one.#experience #stories #emotionaldecision #brand
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islam elkhatib
Executive pastry&bakery chef at JW Marriott
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Hard work always pays off
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Pey Weng
Crafting Innovative Hospitality Experiences with AI & Metaverse | Co-Founder at Ryoscape
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Hotel as a catalyst: How do hotels become an integral part of the local community ecosystem?Moving beyond the social dynamics explored in my previous post, my journey through Tokyo's lifestyle boutique hotels revealed how these establishments deeply integrate with and serve as connectors to the local culture and economy.At each of these hotels I visited in Tokyo, I witnessed a deliberate effort by hotels to bridge guests with the surrounding community through both innovative and traditional means.Hotel Graphy enhances guest exploration by displaying a large map in the lounge area where staff pin suggestions for nearby businesses and attractions. This direct approach not only personalizes the stay but actively promotes local enterprises by urging visitors to discover the neighbourhood’s unique offerings.Taking it a step further, OMO5 introduces an interactive touch-panel map which has the latest word-of-mouth recommendations and real-time updates from shop owners. This digital engagement tool serves as more than a guide, it's a conduit for local businesses to connect with traveller’s, blending modern convenience with the warmth of local insight.Beyond guiding guests to local hotspots through interactive maps and recommendations, hotels like #Trunk, #Graphy, and #OMO5 deeply embed themselves within the local ecosystem through direct support of surrounding businesses.Trunk sources eco-friendly products from nearby vendors, Graphy serves guests with bread and biscuits from local bakeries, and OMO5 partners with a neighbourhood onigiri store and brewery to create a unique flavoured beer. These actions not only enrich the guest experience with authentic local elements but also strengthen the bond between the hotel, its guests, and the community.I was impressed at how each of these hotels, in their own way, looks beyond the confines of its physical presence to enrich and give identity to the different areas of Tokyo, encouraging guests to explore and engage with the local ecosystem.This not only enhances the guest experience but also reinforces the hotels' roles in the vitality and identity of their communities.The thoughtful initiatives of these lifestyle boutique hotels demonstrate the profound influence hotels can wield as community catalysts and supporters of local businesses. Their efforts reflect a commitment to enriching both guest experiences and the local community, proving that true hospitality extends far beyond the confines of a hotel.#TokyoHotels #CommunityEngagement #LocalEcosystem #SustainableHospitality #InnovativeTravel #GuestExperience #LocalCulturePS: What do you look for in your travel experiences? Do these ideas resonate with you, and are these the types of hotels you would want to stay in?
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Vidit Sidana
Founder & CBO @Cotodel | IIM-A | Ex- Brand Manager @Sunfeast | BW 30u30 | Follow for interesting conversations about Marketing & Branding
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💡 Just like how you can talk English, walk English & laugh English, a brand needs to do the same if it wants to target the Gen Z! 🙄 Having your target audience as Gen Z will not make your brand the top choice automatically. You’ll have to walk, talk and laugh consistently and I feel this brand killed it with their approach! 🏨 Moxy Hotels is an international hotel brand under the Marriott Hotels portfolio! Moxy aims to be the choice of accommodation for the next generation traveller and has just has 1 property in India in Bangalore. 👉 Check-in is done at a Bar and not at a typical boring Reception👉 Wine is offered instead of the sweet bad tasting welcome drink usually given 👉 Conference rooms have a TT tables setting and not a typical boardroom look👉 Menu dishes (not just cocktails but food also) speak the language effortlessly 💬 I have seen multiple brands catering to the GenZ audience but their social media posts also don’t use the same slangs. Here at Moxy, every consumer touchpoint just fit in seamlessly!*No cap, the vibe at Moxy slaps and they’ve truly understood the assignment. It’s as if they came, ate and left no crumbs!* (iykyk) *****Follow Vidit Sidana for more such interesting conversations about Marketing and Branding #marketing #branding #genz #advertising
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Skin Inc.
1,086 followers
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Why Spa Social Hours Should Be the Next Big Trend🙌Move over happy hour, we're making room for spa "social hour." Hospitality and spa providers understand the importance of creating an unforgettable experience for customers.⬇️⬇️⬇️#spasocialhour #spatrends #spabusiness
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Yevgeniya Dneprova
Head of Marketing at WORLD SPA | Specializing in Wellness Hospitality, Concept Development, Brand Strategy, and Marketing Innovation
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Spa concepts are increasingly embracing holistic care, focusing on day spa programs that include ice baths, breathwork, meditation classes, and sound healing. Mental health has become a major focus, with statistics showing a significant rise in mental health issues. Therefore, it is essential to create more wellness facilities that enhance quality of life and provide people with tools to manage stress, anxiety, and depression.
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