USCIS Continues to Improve Accessibility to Immigration Services | Homeland Security (2024)

U.S. Citizenship and Immigration Services (USCIS) works tirelessly to uphold America’s promise as a nation of welcome and possibility and has made meaningful progress to improve accessibility to immigration benefits and services while working towards the Biden-Harris Administration’s vision for our nation’s immigration system, one that is based on trust, strength, inclusion, integrity, and accessibility. These announcements utilize existing authorities, but only Congress can fix our broken immigration system.

Keeping Families Together

On June 18, the Department of Homeland Security (DHS) announced actions to promote family unity in the immigration process, consistent with the Biden-Harris Administration’s commitment to keeping families together.

Today, the Biden-Harris Administration announced that beginning on August 19, 2024, eligible spouses and children will be able to apply for this process to obtain legal status while remaining with their families.

Citizenship and Integration Grant Program

USCIS is providing new competitive funding opportunities under the Citizenship and Integration Grant Program, which provides citizenship preparation resources, support, and information to immigrants and immigrant-serving organizations. Since 2009, the program has awarded $155 million through 644 grants to organizations providing citizenship preparation services to more than 350,000 eligible immigrants in 41 states and the District of Columbia. New funding opportunities include:

Citizenship and Integration Training Academy (CITA)

  • On May 15, USCIS announced the opening of the application period for the CITA which provides funding and training to enable organizations to establish high-quality citizenship programs for noncitizens who qualify or will qualify based on eligibility criteria. This new funding opportunity is a technical assistance grant that will provide up to $2.6 million in Congressionally appropriated competitive funding to public or nonprofit organizations that have not received previous grant funding from USCIS.

Citizenship Instruction and Naturalization Application Services (CINAS)

  • On April 24, USCIS began accepting applications for up to $10 million in competitive funding through CINAS, which will provide funding for organizations who offer legal and informational services to prepare eligible immigrants by offering both citizenship instruction and naturalization application services, training, and Board of Immigration Appeals accreditation.

The total awards for these opportunities will be $12.6 million. USCIS is currently reviewing applications and the awardees will be announced in September, during Constitution Day and Citizenship Day/Constitution Week.

USCIS to You

On July 17, 2024, USCIS is launching “USCIS to You,” a new initiative to bring immigration-related assistance into local communities, including remote or underserved areas for eligible noncitizens. This initiative will help break down existing barriers to accessing immigration services, such as long distances and a lack of public transportation to field offices, and inadequate legal, community, and financial support.

  • Facilitating Remote Access

    • USCIS is officially launching the Remote Access initiative as a continuation and expansion of USCIS’ effort to provide services to customers who live in remote and/or underserved areas. Some barriers limiting access USCIS services include long distances to field offices; lack of public transportation; and/or lack of adequate access to legal, community, and financial support and information.
    • USCIS offers a combination of remote services based on the needs of different communities including benefit application interviews for legal permanent residents and other eligible individuals, video-facilitated N-400 interviews, appointments for in-person services, naturalization ceremonies, and outreach.
    • USCIS is committed to planning both routine and as-needed remote services in a variety of geographically diverse locations throughout the United States. The agency’s goal is to reach out to a minimum of four communities every quarter with anticipated travel in the first quarter of fiscal year 2025, including locations in California, Kansas, Alaska, and the U.S. Virgin Islands.
  • Community Education and Partnerships

    • USCIS will conduct three focused engagements per quarter at public libraries, law school clinics, or events hosted by nongovernmental organizations throughout the country.
    • USCIS will partner with public libraries throughout the country, particularly in California and New York, located in areas that traditionally have larger immigrant populations, to offer engagements with the general public on immigration benefits and services and provide a general overview of the USCIS Contact Center and direct customer services to attendees.
    • Many community organizations and social service providers offer citizenship classes and assistance with the naturalization process. Classes are often held in the evenings and on weekends. In many cases, these programs provide additional support and referral services as well. USCIS will provide support for these services when requested or identified.
    • USCIS also works with the Law School Community of Practice (LSCOP) which was established to encourage law schools and nongovernmental organizations (NGOs) to engage in naturalization-focused assistance especially in rural, isolated, and/or vulnerable communities. At LSCOP clinics, law schools pre-screen for naturalization eligibility. The LSCOP comprises 28 law schools and eight NGOs. USCIS will work with law schools to provide information during engagements or at their clinics.
    • For more resources, visit Find Help in Your Community on USCIS.gov

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USCIS Continues to Improve Accessibility to Immigration Services | Homeland Security (2024)

FAQs

USCIS Continues to Improve Accessibility to Immigration Services | Homeland Security? ›

U.S. Citizenship and Immigration Services works tirelessly to uphold America's promise as a nation of welcome and possibility and has made meaningful progress to improve accessibility to immigration benefits and services while working towards the Biden-Harris Administration's vision for our nation's immigration system, ...

Are USCIS times improving? ›

Significant speedup in citizenship applications: N-400 (Application for Naturalization) wait times reduced from 6.1 months to 4.9 months, potentially benefiting hundreds of thousands of aspiring citizens and would-be voters.

Why is USCIS taking forever? ›

Many factors may affect how long it takes USCIS to complete an application, petition or request, such as the number of applications, petitions, or requests we receive, workload and staffing allocations, the time a benefit requestor takes responding to a request for more information, as well as policy and operational ...

What is the new law of immigration in 2024? ›

Keeping Families Together

Today, the Biden-Harris Administration announced that beginning on August 19, 2024, eligible spouses and children will be able to apply for this process to obtain legal status while remaining with their families.

How do I talk to someone at USCIS customer service? ›

Our toll-free number is 800-375-5283 (TTY 800-767-1833, VRS 877-709-5797) and we answer live calls and chats Monday to Friday, 8am to 8pm Eastern.

Is USCIS still backlogged? ›

By the end of FY 2023, the USCIS backlog decreased from 5 million applications in FY 2022 to 4.3 million applications, marking a 15 percent decrease.

Will USCIS processing times improve in 2024? ›

The fact sheet (PDF, 81.49 KB) includes newly published data showing that, for nearly all our highest-volume forms, median processing times are significantly lower in fiscal year 2024 to date than in the previous fiscal year. 2.7 months for Form I-129, Petition for a Nonimmigrant Worker (nonpremium).

Why is USCIS so inefficient? ›

One major reason for the slower processing times is that the agency has greatly increased the lengths of its forms from fewer than 200 pages total to more than 700 pages total from 2003 to 2023. Every additional page means more time for the adjudicators to review the application.

How long is USCIS taking right now? ›

Our data indicates that these applications are currently taking about 13 to 14 months.

What happens if USCIS case is taking too long? ›

For most applications, you can send us an inquiry if your case has been pending longer than the processing time posted. NOTE: We are actively processing your case if, in the past 60 days, you: Received a notice from us about your case, Responded to a request for evidence, OR.

What is the 7 year rule for immigration? ›

What Does the 7-Year Rule Do? If passed, the 7-Year Rule would allow the Department of Homeland Security (DHS) to upgrade the immigration status for more people in the United States. Currently, the department can do this for some immigrants but in a smaller number of circ*mstances.

What is the 10 year immigration law? ›

What is the 10 Year Law? A person cannot apply for a Green Card if they have unlawfully been in the U.S. for over 10 years, however, there are exceptions. The 10-year law can be used as a defense to stop deportation and possibly grant a person permanent resident status if they met certain qualifications.

How many immigrants are legally allowed to immigrate to the US every year? ›

The law governing U.S. immigration policy is called the Immigration and Nationality Act (INA). The INA allows the United States to grant up to 675,000 permanent immigrant visas each year across various visa categories.

Can I chat with USCIS online? ›

For general questions, go to uscis.gov. You can search the website for information by yourself or chat with Emma, our virtual assistant. All USCIS forms are free.

What is the fastest USCIS service center? ›

The Difference Between Processing Times at Service Centers

We see a significant disparity, a great difference between the processing times at Service Center A and Service Center B, and sometimes the USCIS California Service Center is the fastest.

Can I walk in to the USCIS office without an appointment? ›

USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.

How accurate is USCIS' estimated wait time? ›

Despite efforts to provide accurate estimates, it's not uncommon for USCIS timelines to shift. As mentioned above, USCIS recalibrates its processing time estimates to reflect current realities and caseloads periodically. Therefore, these timelines are best understood as estimates rather than guarantees.

Is USCIS still waiving interviews in 2024? ›

The authority to waive in-person interviews is set to begin on January 1, 2024, and will undergo annual reviews. Importantly, this policy will remain in effect until further notice.

Will perm processing time improve in 2024? ›

However, according to the DOL's latest updates at the American Immigration Lawyers Association (AILA) conference in Chicago, IL, it seems unlikely that will happen. For example, the DOL reported a record number of filings across all programs.

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